HomePortfolioUX Research & DiscoveryRelated CasesAI agents for product operationsDistance-learning systems in public healthPortfolioUX Research & DiscoveryFlows, journeys, information architecture and blueprints for complex digital products.17 piecesUser flow map in digital platformUser journey analysis with identified friction pointsSystem information architecture diagramRegistration process flowchart in regulated systemInterface state and transition diagramSystem entity and relationship mappingAuthentication and authorization flow in digital platformDistance learning system architecture diagramEnrollment process wireflow in distance learning platformContent map and taxonomy of educational platformContent creation and publishing flow in CMSCoordinator journey in course management systemTask analysis and functional hierarchy of systemService blueprint for public health processProcess diagram with swimlanes and decision pointsExperience map with user satisfaction metricsIntegration flow between management systems